Acronis 12.5 Standard/Advanced – Atualizando suporte e manutenção

Este artigo é indicado para quem precisa ativar a nova subscrição para iniciar sua validade.

Please do the following to manually update your support program information:

  1. Log in to your account;
  2. Make sure all your Product Serial Numbers are registered under your account.
  3. Switch to Products in the upper left-hand corner of the page.
  4. Find the product you want to register a support program renewal for:
  5.  Click Renew, and then click Register renewal:

    A pop-up window appears:
  6. Type in your the requested details as prompted:
    •     Billing Email – E-mail Address you used to place the purchase order
    •     Order/Invoice/Certificate No – depending on the way you purchased your product you should enter either Order ID (for online orders; listed under My Orders) or Invoice ID (usually starts with INVCH) or Certificate (usually starts with CERTCH).
  7. Click Submit. The system will verify your order information and update your Support Program and/or Expiration date according to the order details.
  8. If you receive an error message, please click the “Need Help?” link in the upper right-hand corner of the pop-up window to initiate a chat session with an Acronis Customer Service representative.

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